Privacy Policy for ResetMe Float & Wellness

Effective Date: May 22, 2026

Welcome to ResetMe Float & Wellness. Your privacy and peace of mind are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or interact with our advertisements. We want you to feel secure knowing that your data is handled with the same care and respect as your wellness journey.

1. Information We Collect

To provide you with a seamless and relaxing experience, we collect certain personal information. This includes:

•Contact Information: Your name, email address, phone number, and physical address.

•Booking Details: Information related to your appointments for float therapy, contrast therapy, sauna, cold plunge, red light therapy, and halotherapy.

•Health and Wellness Information: Basic information you provide to ensure our therapies are safe and suitable for you.

•Payment Information: Billing details necessary to process your transactions securely.

•Digital Interaction Data: Information about how you interact with our website and advertisements, including IP addresses, browser types, and pages visited.

2. How We Collect Your Information

We gather information through several touchpoints to serve you better:

•Directly from You: When you book an appointment, sign up for our newsletter, or fill out a form (including Facebook Lead Ads).

•Through Our Tools: We use trusted platforms to manage our operations, including Helmbot/Float Helm for booking, Mailchimp for emails, ManyChat for social media interactions, and QuickBooks for accounting.

•Automated Technologies: We use cookies and similar tracking technologies on our Squarespace website and through advertising platforms like Meta (Facebook) Pixel to understand your preferences and improve our services.

3. How We Use Your Information

We use your information to enhance your wellness experience and keep our operations running smoothly. Specifically, we use it to:

•Provide Services: Schedule and manage your appointments and memberships.

•Communicate: Send you appointment reminders, wellness tips, and updates about our grand opening and founding memberships.

•Improve Operations: Analyze website traffic and customer feedback to refine our offerings.

•Marketing and Advertising: Deliver relevant advertisements, including targeted Facebook and Instagram ads, to educate our community about the benefits of our therapies.

4. Sharing Your Information

We respect your privacy and do not sell your personal information. We only share your data with trusted third-party service providers who assist us in operating our business, such as:

•Booking and Management: Helmbot/Float Helm

•Marketing and Communication: Mailchimp, ManyChat, and Meta (Facebook Ads)

•Website Hosting: Squarespace

•Accounting: QuickBooks

These partners are obligated to protect your information and use it only for the purposes we specify.

5. Facebook (Meta) Advertising and Lead Ads

We use Meta's advertising tools, including Facebook Lead Ads and the Meta Pixel, to connect with individuals seeking stress relief and physical recovery.

•Lead Ads: When you submit your information through a Facebook Lead Ad, we collect the data you provide (such as your name and email) to follow up with you regarding our services and memberships.

•Meta Pixel: This tool helps us understand how users interact with our website after seeing our ads, allowing us to deliver more relevant content.

You can manage your ad preferences directly through your Facebook account settings.

6. Your Choices and Rights

You are in control of your personal information. You have the right to:

•Access and Review: Request a copy of the information we hold about you.

•Update or Correct: Ask us to correct any inaccurate information.

•Opt-Out: Unsubscribe from our marketing emails at any time using the link provided in the email.

•Request Deletion: Ask us to delete your personal information, subject to certain legal exceptions.

7. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is entirely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please reach out to us. We are here to help.

ResetMe Float & Wellness

Email: jeff@resetmefloatwell.com

Address: 275 SW Port St. Lucie Blvd. Port St. Lucie FL, 34984

Take a deep breath. Your journey to relief and recovery starts here.